Direct Healthcare Services Clinical Education and Training Department is dedicated to anticipating the needs of our customers and to providing educational experiences that are appropriate and valued. It is also our intent to develop an educational culture that embraces the sharing of information within our organization and with our business partners. The Clinical Education Team develops, provides, and evaluates the effectiveness of education for our customers.

The team continually assess these educational offerings for relevance, acceptance, and to ensure that they are clinically and educationally sound. These educational and training programmes are delivered in line with each individual customer’s requirements and needs, both in-field or at our dedicated customer training facility.

Clinical Education

  • PowerPoint® for train-the-trainer
  • Live user training by Direct Healthcare Services clinical staff
  • The Intelligent Pressure Care Management Training Series – 7 modules on PowerPoint®

Product Training

  • Training on Direct Healthcare Services products and their indications by Direct Healthcare Services Product Manager
  • Ward user manual of product application demonstrations and specifications

Bedside Tools

  • Product Quick reference guide and Quick fix cards for all products to assist with the correct selection of products
  • Intelligent Series quick reference product application Guide
  • Skin Care Quick Reference Clinical Guide
  • Pressure Ulcer Staging Card

Tools (for review on-demand)

  • Intelligent Series – includes clinical foundation, importance of bedside Skin inspection and Dyna-Form® pressure care products training

Technical Staff Training

  • Complete spare parts list and on-site stock if required
  • Intelligent Series quick reference product application Guide
  • Quick Reference fault fixing Guide and Quick Fix Guides
  • IFU’s and technical manuals for all products


  • Audit data sheets completed and returned
  • Pre and Post Audit walk throughs

Please contact your local Business Development Manager or email us at for further information on our free educational support and resources.